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Support Enablement Specialist

Company: VirtualVocations
Location: Astoria
Posted on: February 4, 2025

Job Description:

A company is looking for a Support Enablement Specialist to join their Support Operations team.
Key Responsibilities

Maintain process documentation and assist in implementing support strategies
Develop and deploy team training while monitoring engagement with training resources
Maintain reporting on support metrics and collaborate

Qualifications

Excellent communication skills and experience writing, editing, and presenting your work
Excellent project management skills to execute training initiatives and content review
A can-do, positive attitude, including a fearless approach to learning new tools and concepts
Self-motivated in a remote environment with the ability to work independently while also functioning and contributing as part of a team
Strong competency in problem-solving
Desire for feedback in the flow of work

Keywords: VirtualVocations, New Haven , Support Enablement Specialist, Other , Astoria, Connecticut

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