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Senior Facilities Manager

Company: Jones Lang LaSalle Incorporated
Location: Summit
Posted on: November 1, 2024

Job Description:

Senior Facilities ManagerJLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades, or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.What this job involves: The Senior Facility Manager is responsible for overseeing the operations of the Critical Environment Facility for a bio-pharma company. This individual will effectively manage resources to ensure the facility operates efficiently, maximizes uptime, and maintains high site efficiencies. Reporting to the Director of Operations, the Senior Facility Manager will be responsible for implementing policies and procedures related to the maintenance and operation of critical environment spaces and equipment.What your day-to-day will look like:

  • Effectively manage a team of facilities management professionals and vendor partners in a fast-paced, demanding work environment.
  • Take responsibility for overall team management, including staff development, succession planning, and growth plans.
  • Establish positive working relationships with client site leads, stakeholders, business partners, and workplace managers to build trust and credibility in the delivery of integrated facility management (IFM) services.
  • Act as the point of contact with site occupants, property management, and landlords to coordinate FM activities and ensure client needs are met.
  • Promote and maintain a safety-first culture by enforcing safe work practices, providing timely training, implementing best practices, and recognizing and rewarding safe behavior.
  • Administer training programs to ensure staff compliance, readiness, and competency.
  • Manage on-site contractors, ensuring adherence to client and JLL policies and ensuring service delivery is completed correctly.
  • Drive performance as measured by the client's Key Performance Indicators (KPIs).
  • Collaborate with the account Sourcing team on national and regional sourcing opportunities, coordinating supplier walk-throughs, and managing supplier performance at the property level.
  • Collaborate with the account Finance team to set and manage the annual/monthly budget against actuals, supporting decision making that aligns with client financial objectives.
  • Oversee the development and management of operating budgets.
  • Assign work tasks to building technicians, vendors, and contractors.
  • Lead the facilities staff to deliver service levels to the client within the prescribed budget.
  • Implement JLL best practices to exceed client goals and expectations.
  • Develop and implement innovative programs, processes, and procedures to reduce operating costs and increase productivity, working closely with the facilities team.
  • Oversee the delivery of maintenance and repair services.
  • Implement short- and long-term projects for the client as requested.Desired or Preferred Experience and Technical Skills:
    • Minimum of 8 to 10 years' experience in managing critical operations, including managing teams, budget responsibilities, supplier management, problem solving, and client/customer relations.
    • Must have solid knowledge of building/mechanical, electrical systems (MEP). Relevant training in general building operations preferred.
    • Experience required using CMMS systems and reporting (Maximo preferred).Required Skills and Experience:
      • Bachelor's degree or equivalent work experience in Facilities Management.
      • Experience managing GMP spaces and vendor services.
      • Excellent communication skills, both verbal and written, with the ability to interact effectively with guests, team members, management, and clients.
      • Must have strong computer skills, including MS Excel, Word, and Office.
      • Outstanding interpersonal skills and a genuine passion for providing exceptional customer service.
      • Strong organizational skills.
      • Ability to align, motivate, and lead a team including creating accountability.
      • Ability to multitask and prioritize duties in a fast-paced environment.Estimated total compensation for this position: 145,000.00 - 160,000.00 USD per year.Location: On-site - Summit, NJJob Tags: Biopharmaceutical Industry, Budgeting, Building Operations, Communication, Electrical Systems, Facilities Operations, Facility Management, Financial Oversight, Key Performance Indicators (KPI), Life Sciences Industry, Maintenance Repair, Manage Resources, Multitasking, Operating Budgets, Operations Management, People Management.If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:
        • 401(k) plan with matching company contributions
        • Comprehensive Medical, Dental & Vision Care
        • Paid parental leave at 100% of salary
        • Paid Time Off and Company Holidays
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Keywords: Jones Lang LaSalle Incorporated, New Haven , Senior Facilities Manager, Executive , Summit, Connecticut

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