STORE MANAGER
Company: Boll & Branch
Location: Short Hills
Posted on: October 19, 2024
Job Description:
Boll and Branch is looking for a Store Manager to join our
growing retail team. This role is located in Short Hills, NJ.
Do not pass up this chance, apply quickly if your experience and
skills match what is in the following description.
The Store Manager is responsible for maximizing retail sales and
profits by maintaining a high standard of customer service, as well
as establishing a strong repeat business. The Store Manager leads
by example and maintains a strong presence on the sales floor. This
person will hire, schedule, and train store associates to achieve
sales plans, while also ensuring the highest visual presentation
and housekeeping standards are maintained. The Store Manager
operates the store in accordance with the company's operational
guidelines while also adhering to all loss prevention
procedures.
Responsibilities:
- Achieve and exceed sales plan expectations. Take action to
obtain the highest level of profitability for the store.
- Set an example of exceptional customer service by leading sales
efforts on the sales floor.
- Be an expert in all Boll & Branch products and train all team
members to be the same.
- Set goals for the staff, and follow up regularly on individual
performance by clearly communicating the metrics by which success
is measured in each area of the business.
- Meet monthly with each associate to discuss performance by
reviewing productivity vs. goals. Coach and provide suggestions for
improvement, addressing performance management when necessary.
- Coach the team on developing and maintaining client
relationships.
- Create and drive community outreach initiatives through local
businesses and our Designer Outreach program.
- Analyze selling reports.
- Recruit, train, motivate and retain quality Brand Ambassadors.
Maintain a fully staffed team.
- Improve profitability by managing controllable expenses such as
payroll, supplies and shrinkage.
- Maintain a high level of visual merchandising and housekeeping
standards as directed by the company.
- Perform daily paperwork reconciliation and other operational
tasks.
- Protect store assets and inventory. Reconcile inventory to
identify and reduce shrinkage.
- Communicate and implement corporate directives to retail
associates in a timely and effective manner. Implement company
policies and procedures.
- Create elevated experiences for our clients through our
in-store, in-home and virtual design consultation program. When
applicable, perform in-home installations for our clients while
making additional sales recommendations.
- Assist with designing a client's space through sleeping habits
and style preferences.
- Any and all other functions, duties, or projects as
assigned.Requirements:
- 3+ years' experience in a Store Manager position.
Associate/Assistant Managers from high volume backgrounds will also
be considered.
- Full understanding of specialty retail, including business
development, human resources, visual merchandising, and store
operations.
- Knowledge of basic retail math and cash management
techniques.
- Strong leadership, critical thinking, and problem solving
skills.
- Ability to delegate responsibility and work to staff, with
appropriate follow up.
- Strong verbal and written communication skills.
- A positive, outgoing, and enthusiastic personality.
- An entrepreneurial mentality, who is sales focused and takes
full ownership of the store's business at all levels.
- A mentor and leader to staff and peers, developing your team's
strengths and identifying opportunities for growth.
- A trainer able to teach skills in customer service, selling,
and operations.
- Ability to travel to the corporate office and other store
locations when needed.
- Proficient with standard office and retail environment
equipment (phones, POS, alarm systems etc).
- Intermediate knowledge of G-Suite (including Google
Drive/Docs), as well as Word and Excel.
- Must be able to stand for long periods of time, reach overhead,
lift up to 50 lbs., and be able to climb a ladder/step stool.The
above is a comprehensive, but not exhaustive, description of
requirements and expectations that may evolve over time based on
business needs. You must be able to complete all physical
requirements of the job with or without a reasonable
accommodation.
The annual base salary range for this role is $80,000 to $95,000
(new hires are typically brought into the organization between the
minimum to midpoint of the salary range posted depending on
qualifications, internal equity, and the budgeted amount for the
role). It is important to note that our salary ranges are based on
paying competitively for our size, industry, and the market and are
one part of the total rewards that we provide. Individual pay rate
decisions are based on several factors, including qualifications
for the role, experience level, skillset, scope of the role, and
internal peer benchmarking.
Studies show that women and people of color often hesitate to apply
for jobs unless they meet all the listed qualifications. At Boll &
Branch, we seek the best candidate, who may come from a less
traditional background. We consider any combination of knowledge,
skills, education, and experience that meets the minimum
requirements. If you're interested, we encourage you to think
broadly about your background and skill set for the role.About Boll
& Branch:At Boll & Branch, we don't make bedding like everyone
else. We make it better.In 2014, our founders, Scott and Missy
Tannen, challenged every conventional standard in the textile
industry, creating a new supply chain that prioritized thread
quality, not thread count. By investing exclusively in 100% organic
raw materials from the start, we became the first bedding company
ever to be Fair Trade Certified. Today, we keep five commitments at
the heart of everything we do. We are:
- Cultivators of the Highest Quality Threads
- Pioneers in 100% Organic Cotton
- Free from Toxins at Every Step
- 100% Traceable from Farm to Finish
- Committed to Fair and Ethical Treatment for AllBoll & Branch
has over 150 employees, and we are headquartered in Summit, NJ,
with a second office in New York, NY and a dedicated Photo Studio
in New Providence, NJ. In 2019, to propel our growth, we raised
$100M from L Catterton, a leading consumer goods private equity
fund. We are also progressively expanding our retail and wholesale
footprint. While the heart of our business lies in the
direct-to-consumer online model, we also have six retail stores
around the country as well as a partnership with Bloomingdale's and
Nordstrom.
Boll & Branch LLC is an equal opportunity employer.
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Keywords: Boll & Branch, New Haven , STORE MANAGER, Executive , Short Hills, Connecticut
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