Senior Product Manager, Patient Outreach New New York, NY
Company: Tbwa Chiat/Day Inc
Location: New York
Posted on: October 15, 2024
Job Description:
New York, NYWho we are:K Health is a venture-backed,
fast-growing startup with a mission to use the power of Artificial
Intelligence (AI) to get everyone access to higher quality
healthcare at more affordable costs. We're looking for
mission-driven individuals to join our team and help us eliminate
healthcare inequalities to build a better and healthier
future.Featured most recently in Forbes and Business Insider as a
leading AI startup, K Health is a telehealth company that harnesses
the power of technology to help provide the smartest digital
healthcare platform to patients, hospital systems, and providers
across the United States. Our AI-powered application helps bring
together the knowledge of thousands of doctors and anonymous
medical data to provide the highest quality care to our patients.
We offer a free symptom checker, 24/7 access to board-certified
doctors, ability to refill prescriptions from your phone, and more.
All within one application - no insurance or preauthorization
required.K Health was founded in 2016 and has partnered with
visionary and leading hospital systems and providers such as
Cedars-Sinai, Mayo Clinic, and Elevance Health. Join us on our
mission to help provide better healthcare for less.About the
role:We are looking for an accomplished product leader to help
build an industry-leading patient outreach platform. In this role,
you'll manage the product that powers impactful clinical outcomes
and delightful patient experiences. Your work will support the
medical, operations, and customer support workflows to supercharge
our patient outreach team. You'll help empower our patient outreach
team working across a variety of tools and mediums to get seamless
access to care, close care gaps, and get any questions answered
seamlessly. This role reports to the Sr. Director of Product.What
you'll be doing:
- Systems Thinking: Gain a deep understanding of the intricate
interactions and dependencies within healthcare processes and
systems.
- Clinical Workflow Enhancement: Collaborate with
cross-functional teams to optimize clinical workflows, drive
efficiencies, and implement automations to enhance patient
care.
- Patient-Centric Design: Ensure a patient-centered approach when
designing operational touchpoints.
- User Research for Efficiency and Automation: Conduct user
research to identify opportunities for process improvement.
- Roadmap Development and Communication: Create and effectively
communicate product roadmaps, aligning them across various
stakeholders and ensuring successful execution.
- Market Knowledge and Research: Stay updated with healthcare
industry trends, legal requirements, and emerging technologies to
identify opportunities for innovative patient solutions.What we're
looking for:
- 5+ years of product management experience in shipping products
for internal stakeholders, consumers, or two-sided
marketplaces.
- Proven track record of delivering business results by creating
delightful product experiences in complex business areas.
- Strong strategic thinking and prioritization skills, balancing
customer experience, stakeholder needs, and business
priorities.
- Experience in launching products that require close
coordination between the technology and customer-facing teams.
- Excellent collaboration skills, with the ability to work
effectively with diverse teams and create a cooperative
atmosphere.
- Experience in healthcare or within a business or operations
function is a plus.This role will be located in the NYC
Office.Hybrid work schedule with weekly lunches and stocked
fridges.Monthly social committees for company events.18 vacation
days, 9 company holidays, 5 sick days, and 2 personal days.Stock
options for every full-time employee.Paid parental
leave.Competitive health, dental, and vision insurance
options.Compensation:$155,000 - $175,000 USD. We offer competitive
compensation packages based on industry benchmarks for function,
level, and geographic location. Offer amounts are determined by
multiple factors such as a candidate's experience and expertise.We
are proud to be an Equal Opportunity Employer and consider
applicants for employment regardless of race, ethnicity, religion,
color, national origin, ancestry, disability, medical condition,
genetic information, marital status, sex, gender, gender identity,
gender expression, sexual orientation, pregnancy, childbirth and
breastfeeding, age, citizenship, military or veteran status, or any
other class protected by applicable federal, state, and local laws.
We're deeply committed to building teams as diverse as the patients
we serve and strive to cultivate an environment where everyone can
bring their most authentic self to work.We are committed to
maintaining the integrity of our hiring process and ensuring a safe
environment for all candidates. All communication for job offers
from K Health will come from email addresses ending in
@khealth.com. K Health will never ask you to provide financial
information about yourself during the recruitment process. We will
never use personal email accounts or other domains for official
correspondence. Our official job postings are only listed on our
official website and reputable job boards. Be cautious of job
offers from sources other than these platforms.Apply for this
job
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Keywords: Tbwa Chiat/Day Inc, New Haven , Senior Product Manager, Patient Outreach New New York, NY, Executive , New York, Connecticut
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